Sale or Return Guarantee (SOR)

Buy with total confidence using JM Wholesale's Sale or Return Guarantee.

We are now offering extended returns of up to 120 days for a large number of products in our catalogue. This means that if an item isn't selling, you can simply send it back to us, no questions asked! 

If you are looking to try out top products without the risk of wasting money on unsold stock, then this guarantee is perfect for you.

To see which items qualify, just look out for the sign Sale or Return Guarantee on our product listings, or click here to see all available SOR products.


Sale or Return terms and conditions

Returned products will only be accepted under the Sale or Return Guarantee if they are received within 120 days from date of purchase.

Returned items must be in the same condition as received and any packaging must be unopened and sealed. JM Wholesale reserves the right to reject any SOR returns that are not deemed to be in a sellable condition.

SOR returns requested beyond our regular 30-day return policy will be refunded via gift card only, which can be used towards future orders. Should the price be reduced after the initial 30-day return policy, we are only able to refund according to the most up-to-date prices from our website.

All products returned under this guarantee must have a minimum expiry date of at least 3 months from point of return.

To avoid delays, please make sure to contact us prior to making any returns.

The above listed terms and conditions are in addition to our standard Returns and Replacements policy.

Should you have any questions or queries regarding the details of this policy, please contact our sales team on 0116 273 1706 or