Delivery

This is our UK website. If you’re a non-UK customer please visit our International website www.jm-distro.com

 

We DO NOT have a minimum order value for delivery!

We provide Next day delivery for all UK mainland orders. Next day delivery doesn’t apply to orders placed at weekends and bank holidays.

Our order cut off time is 2pm, so if orders are placed before 2pm they will get dispatched the Same Day, if not they will be dispatched the next working day.

Note: We can’t guarantee that we dispatch all orders we get on Mondays! Due to the high volume of orders, we get on Mondays, your order might get dispatched on Tuesday. (When Monday is a Bank Holiday, this applies to Tuesday orders)

Also, if you have a considerable amount of (or mainly) Smoking Products on your order, then your order may be delayed by one working day. This is due to the types of smoking products we have, which could cause picking delays. This may also result in Saturday delivery being delayed for Smoking Products, but this will mostly depend on the order size.

 

For Mainland UK, we offer free delivery for orders over £500, and for orders less than £500 we charge a delivery fee of £5.

For Northern Ireland, Scottish Highlands/Island, and Channel Isles we charge £10 for delivery, and it’s free for orders over £1000. For the Republic of Ireland, the delivery is £15, and it’s free for orders over £1000. We are continually working with courier companies to bring these delivery costs down for our customers.

Alternatively, if you wish to collect your items from our store, you can select the option “Local Collection” at the checkout. Of course, there won’t be any delivery charge. But please do make sure to let us know of your time of arrival, so we can make sure your order is ready for collection.

 

Estimated Delivery Duration

UK Mainland – Next Working Day

Northern Ireland – 48 hours (Flat Rate) / Next Working Day 

Scottish Highlands/Island – 1-5 working days

Channel Isles – Next Working Day

Republic of Ireland – 2 working days

 

Saturday Delivery

We now provide Saturday DPD Delivery to the UK Mainland at £10. If you want your items to be delivered on Saturday please choose Saturday Delivery at the checkout. Saturday delivery applies to any orders placed after 2pm Thursday.

 

We aim to deliver all of our orders within the estimated delivery duration. However, we do not Guarantee exact delivery time or days and these should only be taken as estimates. If for any reason we can’t deliver your order within the specified time, we will try to inform you right away. Our delivery partners include Hermes, Yodel, DPD and DHL.