Delivery Policy

This is our UK website. If you’re a non-UK customer please visit our International website www.jm-distro.com

 

We DO NOT have a minimum order value for delivery!

We now provide the cheapest wholesale shipping options in the UK.

Our order cut off time is 3pm, so if orders are placed and paid before 3pm they will get dispatched the Same Day. If not, they will be dispatched the next working day.

We now have multiple delivery options at very good prices. You can choose your desired delivery option/courier at the checkout.

All of our shipping options are fully tracked and insured.

 

Mainland Shipping Options

Economy Service (3 – 4 Working Days) - £3.00 (For orders under 10KG)

Any Next Working Day Service - £4.50

DPD Next Working Day - £4.80

DHL Next Working Day - £5.00

UPS Next Working Day - £5.95

DPD Next Working Day before 12pm - £10.00

Yodel Saturday (Non-Guaranteed)* - £4.90

DPD Saturday – £7.50

DPD Sunday– £7.50

Please note that Yodel Non-Guaranteed Saturday service has about 90 – 95 % success rate of delivering parcels on Saturday. Please use this service at your own discretion.

Next working day delivery does not apply to orders placed at weekends and bank holidays.

For Mainland UK, we offer Free Next Day delivery for orders over £500 excluding VAT.

Saturday and Sunday delivery only apply to orders placed after 2pm Thursday and before 2pm Friday.

 

Non Mainland Shipping Options

Hermes Northern Ireland (3 Working Days) - £5.00 (For orders under 10KG)

DPD Northern Ireland (2 Working Days) - £10.00

Scottish Highlands/Island (2 – 3 working days) - £10.00

Channel Isles (2 Working Days) - £12.00

 

Republic of Ireland

Republic of Ireland DPD (2 Working Days) - £7.50

 

For Non-Mainland UK, we offer Free delivery for orders over £1000 excluding VAT.

Alternatively, if you wish to collect your items from our Leicester store, you can select the option “Local Collection” at the checkout. Of course, there won’t be any delivery charge. But please do make sure to let us know of your time of arrival, so we can make sure your order is ready for collection.

Our order cut off time still applies to Local Collection, so if ordered before 2PM your order will be ready to collect between 4 PM and 7 PM Monday to Friday to ensure we have all of your items ready. If you would like to collect on the weekend (Saturday or Sunday), then you must order before 2 PM on Friday.

We try our absolute best to send all orders received before 2pm the same day. However, this is not always possible, especially during busy days. If your order is not dispatched on the same day then it will be dispatched on the following day.

We do not Guarantee exact delivery time or days and these should only be taken as estimates. Our delivery partners include Hermes, Yodel, DPD and DHL.

Please Note: We cannot guarantee that all orders will be dispatched on Mondays. Due to the high volume of orders on Monday, your order may get dispatched on Tuesday. (When Monday is a Bank Holiday, this applies to Tuesday orders)

Also, if you have a considerable amount of (or mainly) Smoking Products on your order, then your order may be delayed by one working day. This may also result in Saturday delivery being delayed for Smoking Products, but this will mostly depend on the order size.

If you have forgotten to add something to your order, then you may place a second order before 2pm and select Local Collection at the checkout (which means you do not pay twice for delivery). We will then combine the two orders.