JM Prime

JM PRIME Terms & Conditions

All of JM Wholesale’s standard policies apply to PRIME members, with the exception of shipping rates.

PRIME members will receive FREE or discounted delivery on all eligible orders.

JM PRIME is currently only available to customers in the United Kingdom.

All JM customers are eligible for a 30-day free PRIME trial. This free trial can only be used once per customer and cannot be used again on cancelled accounts.

The JM PRIME membership is charged via our subscription website, and there will be a 5p one off charge to activate the subscription.

You can sign up for our PRIME service by selecting PRIME at our checkout, or visiting our subscription site by following

If you are selecting PRIME shipping at the checkout before signing upto prime, you will be sent an email with a link to our subscription site to set up your PRIME membership. The subscription needs to be set up before we can dispatch your order with PRIME delivery.

Upon cancellation, your PRIME service will come to an end with immediate effect, regardless of how many days are left before the next payment.

All PRIME membership payments are strictly non-refundable.

Failed payments will be reattempted only once. Should the payment fail on the second attempt, your PRIME membership will automatically be cancelled.

Should your subscription payment be cancelled for any reason, your PRIME membership will also be cancelled automatically.