JM Prime

JM PRIME Terms & Conditions

All of JM Wholesale’s standard policies apply to PRIME members, with the exception of shipping rates.

PRIME members will receive FREE or discounted delivery on all eligible orders.

JM PRIME is currently only available to customers in the United Kingdom.

All JM customers are eligible for a 30-day free PRIME trial. This free trial can only be used once per customer and cannot be used again on cancelled accounts.

The JM PRIME membership is charged via monthly direct debit, and an active direct debit is required to use the PRIME service.

You can sign up for our PRIME service by selecting PRIME at the checkout, or by following

If you are selecting PRIME at the checkout for the first time, you will be sent an email with a link to set up your PRIME membership. This information will need to be filled out before we can dispatch your order with PRIME delivery.

Upon cancellation, your PRIME service will come to an end with immediate effect, regardless of how many days are left before the next payment.

All PRIME membership payments are strictly non-refundable.

Failed direct debit payments will be reattempted only once. Should the payment fail on the second attempt, your PRIME membership will automatically be cancelled.

Should your direct debit be cancelled for any reason, your PRIME membership will also be cancelled automatically.